Terms of Service

We do not hold you into a contract like most lawn services do.  So we ask that you help us by following a few courtesy guidelines listed below.  Continuing to get great service at a lower cost depends on EVERYONE following these few things below with us. 

TERMS OF OUR SERVICE 

For potential customers. Things to know about our service.  WE KNOW IT LOOKS LONG., But really it's not., It's just common sense stuff. But still read it so you understand how all of our service works.

1. When  agreeing to our service you will receive electronic reminders some time the day before your cut date Via txt message. You are required to confirm your service date or decline it by 11:45 pm the day you receive it.  If you ignore the reminder the system, IT will not put you on our route.  We are aware that at times the reminders may go out late or you may not see it, if this occurs please contact us ASAP.  Repeatedly ignoring the system will flag your address as inactive in our routing computer. Once flagged we can only reactivate the address 1 time for that given year.   We do offer  "you" the ability to decline service on your scheduled cut day for various reasons. However please note that repeated declines will bump the address out of our system.  So in other words don't get 3 weeks behind and then contact us to come cut. Please note all declines must accompany reason for decline so it can be put into the system to prevent any confusion.

******Please note> The reminder system is computerized so it will only register valid responses, and being sent a reminder is a courtesy not all lawn services offer. (( Father and Son is the only lawncare service  )) in the tri county area that we are aware of and possibly in the entire state,   to have a fully automated reminder service with a option to decline or change a cut day without the hassle of making allot of contact, You just do it right there with the reminder response. We do this to better help our customers, by allowing time for communication if there is a need for a time frame request or work or construction on your property being done etc. 

2. APPLIES TO SPRING AND SUMMER  LAWN SERVICE ONLY >>>> Due to our small size, We can only offer ( weekly or bi weekly lawn services ) We apologize for this ahead of time. But our schedule tends to get full very quickly. ***   At times we may have a opening for a one time or few time service.  HOWEVER During winter months we may have openings for other services.   *** Please take note We cannot take lawns bigger than 1 acre in size OR excessively over grown yards.

3. As our customer it is YOUR responsibility  to correspond any service date changes or cancellations of service.  As it is our responsibility to inform you as the service provider of any delay's, cancellations, or other event that may change service day including weather.  If your grass has stopped growing for the season you must inform us, so that we can have the address closed for the season.  NOT telling us will flag your address as inactive and will not be put on the route for spring. 

4. As our client it is your responsibility to make sure that your yard is free of debris that could harm us or equipment. We are a 2 person crew normally and do not have the time or ability to remove toy's and other things from the service area. We are not responsible for damages to items left in the yard.

5. FORMS OF PAYMENT. We accept checks < if paying with check please ask who to make it out to.  We accept Postal Money Orders, Cash and *Cash APP ( with cash app payments, you must send payment at time of confirmation) otherwise your lawn will not be cut.  We just can't cut on credit.

6. We will use varying % of funding toward charitable causes at our discretion.  Operating cost varies so we have to factor that into our donations. 

7.  FOR RETURNING CUSTOMERS: >  Please notify us ASAP if your wanting a spot for the next upcoming spring mowing season.  While we strive to have as many spots open as possible. Sometimes all our spots may be filled up before spring.  IT IS FREE to reserve your spot. But you must notify us of your intention.  In other words if your paying $30 now and you (have to find someone else)  and it's now $45  we simply cannot open a spot that's not open to accommodate. 

Any and all charity is donated from funds earned through the lawn service or alike.  There is no tax exemption etc for using our services. < At this time. > HOWEVER this status may change in the future.